Privacy Policy

Protecting your right to privacy online.

Introduction

This notice describes how we collect, store, transfer and use personal data. It tells you about your privacy rights and how the law protects you.

In the context of the law and this notice, personal data is information that clearly identifies you as an individual or could be used to identify you when combined with other information. Acting on personal data is referred to as processing.

This notice applies to personal data collected through:

  • Our website
  • Applications to work with Neutreeno
  • Social media platforms (e.g. Facebook, Instagram, Twitter, LinkedIn)
  • Our online web application

Except as set out below, we do not share, sell, or disclose personal information to third parties.

The type of personal information we collect

We currently collect and process:

  • Personal identifiers, contacts and characteristics (e.g. name, contact details, business)
  • Information you contribute to our community or social media (reviews, comments, reactions)
  • Responses to polls and surveys
  • Employment and education history from CVs and applications

How we gather personal information and why we have it

Most personal data is provided directly by you when:

  1. You connect with us through a website form
  2. You sign up to our services
  3. You engage with our social media platforms
  4. You apply to join the Neutreeno team
  5. You complete a survey or poll

We use this information to:

  1. Respond to your enquiry
  2. Contact you about working with Neutreeno and provide login credentials
  3. Understand interest in sustainability and emissions reduction
  4. Evaluate applications
  5. Improve our services

Under GDPR, we process your data based on:

  • Your consent (e.g. using our services, filling forms, surveys)
  • Legitimate interests (e.g. providing updates, managing organisational contacts)

How we use aggregated information

We may use anonymous, aggregated data (such as statistics or demographics) for analysis.

This data:

  • Does not identify you personally
  • May be used to assess website features or service preferences

If combined with personal data in a way that identifies you, it will be treated as personal data.

How we store your personal information

Your data is securely stored on:

  • Microsoft Drive
  • Amazon Web Services

Retention periods:

  • Form submissions and social media data: 3 years
  • CVs and employment data: 18 months

After this, data is securely deleted or destroyed.

Your data protection rights

You are entitled to:

  • Right of access – request copies of your data
  • Right to rectification – correct inaccurate or incomplete data
  • Right to erasure – request deletion of your data
  • Right to restrict processing – limit how your data is used
  • Right to object – object to data processing
  • Right to data portability – transfer your data elsewhere

These rights are free to exercise. We aim to respond within one month.

Privacy policies on other websites

This policy applies only to Neutreeno platforms.
External websites and social media platforms have their own privacy policies.

How to contact us

If you have questions or want to exercise your rights:

Email: contact@neutreeno.com

Address:
Neutreeno Limited
Judge Business School
Trumpington Street
Cambridge
CB2 1AG
United Kingdom

How to contact the proper authority

If your concern is not resolved, you can contact:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Phone: 0303 123 1113
Website: https://www.ico.org.uk

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